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Shipping

What Shipping Methods Are Available?

Because your comfort is our priority, your order will be delivered by DHL.

Do You Ship Internationally?

Yes, we will be happy to deliver the package wherever you need our products to be.

How Long Will It Take To Get My Package?

We will prepare it within 24 hours, the shipment within EU should take approx. 2-3 days, worldwide 7-10 days. Delivery times are based on our best estimates, and unfortunately cannot be guaranteed. Orders placed on Friday, or on the weekend, will be shipped on the following Monday. Business days include Monday-Friday only.

Payment

What Payment Methods Are Accepted?

You can pay with your credit card, a bank transfer or PayPal. If you should need any other payment option, please let us know at office(at)last-skincare.com.

Is Buying On-Line Safe?

At LAST, we take the security of our customers’ personal and credit card information very serious.

Our website is encrypted with Secure Sockets Layer (SSL) certificates, which creates a secure transaction area in which to enter your payment information. You can be sure that you have entered a secure area as a small padlock symbol will appear in the address bar of your browser.

We regularly engage with industry experts to seek the most up-to-date security advice, and are constantly seeking to improve upon our rigorous processes.

Orders & Returns

How do I place an Order?

In order to place an order please go to our Shop page and add products you wish to buy to the basket – you will do it by clicking the button “Add to cart”. To see your cart, go to the top right corner of the page and click on the icon of the basket. Fill in your data, choose the payment option and complete your order following the instructions on the screen. Should you need any support, drop us a message at office(at)last-skincare.com

How Can I Cancel Or Change My Order?

Please contact us at office(at)last-skincare.com if you wish to cancel or amend your order. Although we cannot guarantee this, we will happily do our best for any orders that have not already been processed.

How Do I Track My Order?

When your order is dispatched, we will send you a confirmation email. You can follow your order’s journey by selecting ‘My Orders’ when signed in to your online account.

How Can I Return a Product?

We offer refunds for all products returned within 14 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please let us know at office(at)last-skincare.com.

All refunds will be processed to the original method of payment.

How much time do I have to return the order?

You have 14 days to make up your mind and decide if you wish to keep our products. Whenever you have questions or doubts, reach out to us at office(at)last-skincare.com, let’s talk, we are here to help you.

Should you decide to return the products, inform us about it by an e-mail at office(at)last-skincare.com within 14 days from the date of delivery, and send us a package within the next 14 days.

When will I receive the refund?

We will refund your payment within 14 days of receiving your package. If you don’t get your money during that time, please contact us at office(at)last-skincare.com. The refund is made with the same method you paid. If we don’t accept your return we will let you know by email.

  • I must say the serum already became my favourite beauty routine. It makes taking care of my face so easy, with just one product my skin looks radiant, firmer and super hydrated (and considering how dehydrated it tends to get I feel I’v found a real gem). I love the transparency and honesty brand shows regarding the effect but I feel Skin Repair Serum offers even more than promised

    Marzena, 34

  • I have been using the serum for some time and I am delighted. It spreads perfectly over the entire face, despite the fact that the amount used is not large (2 drops), and it smells really nice. The complexion becomes smoother, with less visible discoloration. I have the impression of comfort and pampering on my face. I would highly recommend.

    Jolanta, 64

  • I have normal skin and I love this, so luxurious and moisturizing. My face feels so soft in the morning when I use this at night. This serum is not greasy and does not clog my pores. Wish it was cheaper but I have repurchased and will continue to repurchase nonetheless.

    Anonymous

  • After few weeks with LAST serum I must say it brings a lovely results for my skin! I love the smell, consistence and the fact I can really see the results after application. LAST is definately one of this brands that will make you feel special- beautiful design bottle, great and natural ingredients and really seeable results!

    Maria, 34

  • Very visible results, I can see the difference even after few days of using serum. I absolutely love it, cannot imagine my morning ritual without it. One of the best face products I have ever used.

    Monica, 42

  • LAST is very different to everything that I used before. It’s the scent, the color, the texture of it. When I apply it the skin reacts immediately. After a few moments you can feel softness under your fingers. I’m a face model and its very important for me, not to overwhelm my skin with too many products.

    Mark, 44

  • I love the way my skin looks and feels now, it’s much smoother, toned. My pigmentation spots are almost invisible, I see less wrinkles, the skin looks so fresh, calm and relaxed. I love the effect but also the whole application process – it smells so empowering, sometimes I just cannot wait till the evening to put it on my face again. My friends notice I look better, I get many compliments, it all feels really good.

    Jessica, 37

  • This is remarkable – not only the product itself but the whole entourage it goes with it, the packaging, the wooden cap – it all feels very special. Thank you!

    Elizabeth, 35

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